Terms and conditions

Delivery
Payment
Payment Security
Data Protection and Privacy
Pricing
Materials and Manufacture
Safety
Cancellations and Refunds
Copyright

Delivery
Individual samples and sample packs will be posted via Royal Mail Standard Delivery service. Postage and packaging charges are included in the sample prices.

Completed consignments will be sent via Royal Mail Special Delivery and will require a signature. If you prefer you can request for your order to be sent to your work address or an alternative address. We will notify you once your delivery has been dispatched with a reference number which will allow you to track your parcel throughout its journey. P&P will be charge up to £15 depending on the weight of the consignment. It is our policy not to make a profit from postage and packaging and our charges are usually less than our actual cost.

All our products are carefully packaged and leave us in perfect condition. Wedding Invitation Boutique can not take responsibility for goods damaged or lost during transit. Royal Mail Special Delivery automatically covers your parcel for up to £500 compensation. Should your consignment be worth in excess of £500 we will upgrade your compensation cover with Royal Mail accordingly.

Payment
Wedding Invitation Boutique require a minimum of 50% deposit before work commences, with the balance payable prior to delivery. The deposit is not refundable. Payment can be made by cheque or by Paypal. If you would like to pay by Paypal please let us know when ordering and we will issue you with a Paypal invoice. Please make all cheques payable to Wedding Invitation Boutique.

Payment Security
Paypal offers one of the safest ways to pay online. Paypal allows us to receive your payment without every seeing you financial details. For more information on Paypal please visit their website at www.paypal.com/uk

Data Protection and Privacy
Wedding Invitation Boutique is committed to protecting the privacy of our website users and clients.

Any personal information submitted by visitors to our website will be processed in accordance with the principles set out in the Data Protection Act. Wedding Invitation Boutique does not share information submitted by our website user with third parties.

Links from our site may take may take user to external sites not covered by our privacy policy. Wedding Invitation Boutique can not take responsibility for the content and operation of these external sites.

Pricing
Prices are subject to change without prior notice. Written/email quotes are valid for a period of three months in which time you must place your order and pay your deposit in order to be guaranteed the price quoted.

Materials and Manufacture
All our products are individually handcrafted therefore inevitably minor differences may occur. Occasionally there may be slight variations between the craft products used and those pictured on our website. This is because some products may be unavailable from our supplier and substitute products must be sourced. In this case we will always construct full proofs for your approval before your wedding stationery is crafted.

Safety
Due to the use of small pieces we recommend that cards and stationery products are kept out of reach of babies and small children.

Cancellations and Refunds
In the event of a cancellation Wedding Invitation Boutique reserves the rights to keep the 50% deposit. If work has already commenced a further payment may be required.

As all our stationery is handmade to order we are only able to give refunds if the goods are found to be faulty or your original specifications have not been met. Please contact us immediately if you are not happy with your stationery and will do our best to rectify the problem.